Personal AI-coach for each employee
Trust with customers built up over the years, can be destroyed with just one wrong word. Therefore there can be no unimportant conversations with your customers. Each dialogue either increases or decreases credibility to your company.
Powered by emotional artificial intelligence, D.ai helps your employees improve customer relationships with every call.
Advanced emotional analysis 100% of all conversations
D.AI provides unique tools for detailed analysis of calls and allows your company:
• Analyze all 100% of calls
• Reveal anger, irritability of clients
• Assess the level of customer trust and empathy
• Monitor the progress of each employee
• Identify the reasons for customer churn
• Link the quality of the calls to the motivation system
Emotion and speech analysis fine-tuned to your words specific
Each business has its own unique terms and phrases that artificial intelligence should be able to correctly recognize in poor-quality phone calls.
D.ai allows you to customize speech analytics and emotion analysis for the specifics of your business with a recognition accuracy of up to 98%. You just need to correct the text/emotion of any phrase and neural network remembers it.